We are committed to providing timesaving tools that set you up for success. With that in mind, we are thrilled to announce a better support experience for our partners. Introducing the new self-serve Resource Library.
The Resource Library is a streamlined way to receive support and get answers to your platform questions. This expanding knowledge base houses useful information about how to use the Frequence platform. The intuitive system allows users to go through at their own pace. Whether you are looking for a quick guide on how to get started, an overview of media products, or best practices on how to maximize your business with local advertisers, weʼve got you covered!
What to expect in our new Resource Library
● Fully searchable for quick access to specific topics
● FAQ section to find answers to common issues or inquiries
● How-to guides on most often used processes
(such as creating a proposal or submitting a creative request)
● Images, screenshots, videos, and workflows to guide users through every step
● Glossary of terminology
● Overview and specs of media products we offer
Accessing the Resource Library
Your Resource Library is accessible from the platformʼs main navigation bar. Click the Resource Library tab to access the portal. You should now see the main page where you can search keywords, click on a topic, or navigate through sections on the left side bar.
For more information visit frequence.com
